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Why should people use herbs?

Natural herbs are whole foods that build health rather than a chemicals designed to simply suppress symptoms. Herbs have been discovered to be a natural way to restore and build a healthy body. Obtaining results with herbs is exciting and empowering.

What is the difference between using Whole Herbs vs. Standardized Herbs?

Within the natural products industry, many concerns about "whole" herbal supplements vs. "standardized" herbal products exist. For many years Dr. John R. Christopher taught that the use of the wholesome herbs is far superior to that of its partsome counterparts. He realized that the "whole" was, is, and always will be better than the part. He also taught that the wholesome quality of our diet and supplements are keys to optimum health.

Many health practitioners think that it is the active ingredient that does the work and that more of it is better. When an active ingredient is taken out of an herb that is isolating a component. Ingesting herbs or food in these manipulated or "processed" forms the body responds more like an isolate, which is another term describing a drug. Dr. John R. Christopher always taught that it is important to use the whole herb.

Dr. John R. Christopher has always taught that the herb or food with the least amount of processing is always best for the body in its quest for optimum health. Once again, the whole is better than the part, and that is how these products are produced.

How do I use herbs to heal (insert your condition here)?

We will be happy to direct you to the links that will answer to your questions. Please also look at our ailments page for many helpful links.

What About Alcohol in some of the extracts?

Grain alcohol is used because it is the purest and most effective solvent for extracting the bio-active nutrients contained within the plant's cells, while also carrying these bio-active nutrients into the bloodstream and across the cell membranes quickly. Herbs tinctured in alcohol (which is also a preservative) will stay potent and medically active for a very long time (years & years), unlike herbs that are powdered and put in capsules. The amount of alcohol used in a normal adult dosage in very small. About 1/50 of a small glass of wine or dose of cough syrup. Patients who are alcohol intolerant or have struggled with alcoholism have not had any problems with these types of herbal tinctures. Adding the tincture to hot tea and letting it sit until cool enough (3 - 5 minutes) to drink will allow the alcohol to evaporate.

How many drops are in an ounce of extract?

There are approximately 600 drops per ounce.

Is shopping online safe?

There are two major concerns. The first being the use of credit cards on-line. We use Spark Pay an on-line shopping cart used by many web sites. It is a secure server that all credit card numbers go through. Obviously the risk is equal to both parties though much more minimal for the customer than for us as credit card fraud is at an all-time high. The second concern is the selling of customer lists. Herbs First LLC will never, sell or trade customer lists with any other entity. This practice, like spamming is not something this company will take part in.

When will my order ship?

Orders normally ship within 24 hours Monday thru Friday. Orders placed after 11:00 am Friday through Sunday will ship the following Monday or Tuesday. All of this is with the exception for holidays and out of stock items. We will hold the order for out of stock items a day or two while waiting for product.

What is your return policy?

Your order is important to us and carefully packed by our shipping department. Please email us at "orders" if there is a problem with your order, so that we can make things right, or call 801-228-1901. Unopened bottles can be returned up to 30 days from the shipping date, for either an exchange, or refund less 15% restocking fee.

Bulk packaged herbs are not able to be returned due to manufacturer policy.

Opened products are not available for return. Keep in mind that herbs may have an objectionable taste, that is the nature of herbs. If you do not want to taste the herbs then it is best to get capsulized herbs instead of bulk cut, powder, extracts and syrups.

We pay return shipping only in the case of an error on our part.

Please include the invoice with any returns with an explanation of the exchange or refund less restocking fee.